Frequently Asked Questions (FAQ)

One of the questions we often hear is about envelopes and winnings. Envelopes do not belong to one person; they are available for selection by hundreds or even thousands of buyers. You do not purchase an envelope number, you select one.

ONLY the one draw winner picks an envelope and ONLY the one winner can win the jackpot. He/she has their envelope opened, if it is the Ace of Spades, they win the jackpot, if it is not, that envelope number is retired from play and there is one less envelope in next week’s draw.

To make it clearer perhaps, in our August 18th, 2024, draw, just counting our online purchases only, 1,614 people selected envelope # 13…there were 13 envelopes left, 11,793 total electronic ticket purchases.

It is irrelevant how many people select the same envelope number, again, it only matters to the one person whose ticket is drawn, ONLY that one person can win the jackpot. Those are the rules as specified by the Alcohol and Gaming Commission of Ontario.

There are three reasons purchasers are not receiving their email receipts which are automated;

  1. The notification is in their spam folder, many times this is solely due to the settings on your device or email provider,
  2. They entered their email incorrectly, therefore, are not notified; and,
  3. The email was sent to their server but the purchaser’s server rejected the email receipt due to their security settings or provider’s settings. This is not a problem with our website, again it is in your personal settings.

You do not require a receipt to win, everything is captured on our servers.

However, if you want to check, please send us an email at CTAHelpdesk@kinclubofrussell.ca and we can verify your purchases; if you do so please indicate that you have already checked your spam folder (with thousands of tickets being purchased every week it can be time consuming on our volunteers), the name on the tickets and when you purchased them. We will send an email back verifying your data and also confirming your envelope choices.

If you absolutely require a receipt, for example as a gift etc., please send us an email exactly as above, indicating you have already checked your spam folder, your name on the tickets and when you purchased them and that you require a receipt. It will be forwarded to you again from our Club or personal email account.

The Kin Club monitors its emails very regularly. Contact us for Catch the Ace HelpDesk requirements at CTAHelpdesk@kinclubofrussell.ca with your phone number included.

Contact us for non-Catch the Ace communications at kinclubofrussell@gmail.com

The Alcohol and Gaming Commission of Ontario’s lottery rules clearly state that tickets can only be purchased within the Province of Ontario. If you are visiting Ontario, you are eligible to play as long as the ticket(s) are purchased at the time you are physically within the province. 

However, if you are in Ontario and using a computer/device/service provider from outside the Province of Ontario, our Google Maps location software may indicate you are not in the Province.

If this is the case, we offer you the following options to purchase tickets;

  1. Reboot your device as it probably contains history/cache with out of province connections.
  2. Allow/show your device’s location.
  3. Follow the instructions on our Location Troubleshooting folder Location Troubleshooting – Kin Club of Russell
  4. Finally, if none of these solutions work, please email us at  CTAHelpdesk@kinclubofrussell.ca  with the caption/subject line PURCHASE and include your phone number…someone will contact you shortly to assist with your online purchase.

Only the remaining available envelope numbers appear when ordering tickets online. You must select an envelope number for each ticket purchased. You may select different envelope numbers, or the same envelope number for multiple purchases. It is only the one ticket drawn from the raffle bin that counts.

You can make your purchase of multiple tickets with multiple envelope choices in one transaction.

Online purchasers may select one of our thirty-five (34) charities when making their online purchases;

  1. 5 Cyclone Royal Canadian Air Cadets
  2. Big Brothers, Big Sisters (Cornwall)
  3. Breast Cancer Action (Ottawa)
  4. Canadian Guide Dogs For the Blind
  5. Community Navigation Eastern Ontario
  6. Cystic Fibrosis Canada
  7. Dundas County Hospice
  8. The Good Neighbour’s Food Bank (Russell Township)
  9. H.O.P.E. Helps
  10. Hospice Care Ottawa
  11. Kin Canada Foundation
  12. Maison des Arts
  13. Maison Interlude House
  14. Maison Tucker House Renewal Centre
  15. Make a Wish Foundation
  16. Maxville Manor Foundation
  17. Sentier récréatif Prescott Russell Recreational Trail
  18. Regroupement Autisme Prescott-Russell
  19. Russell Association for the Performing Arts (RAPA)
  20. Youth Sporting Equipment (Russell Township)/Équipement sportif pour les jeunes (Municipalité de Russell)
  21. Special Olympics Ontario
  22. Youth Sporting Equipment (The Nation Municipality)/Équipement sportif pour les jeunes (la Municipalité de La Nation)
  23. Usher 1F Collaborative Canada
  24. The Valoris Foundation/La Fondation Valoris
  25. WDMH Foundation (Winchester District Memorial Hospital and Dundas Manor Long-Term Care Home)
  26.  
  27. Fondation de l’Hôpital Montfort / Montfort Hospital Foundation
  28. CHEO Hospital Foundation
  29. Sherwood Park Manor LTC
  30. Hawkesbury and District General Hospital Foundation
  31. Casselman Municipality (Youth Sports Equipment)
  32. Russell Agricultural Society
  33. TVC 22
  34. Innovative Community Support Services (ICSS)
  35. Kinsmen Club of Brockville (Youth Sporting Equipment)

The default choice is to have your purchase proceeds (not your winnings) be divided amongst all thirty-five (35) charities.

The Kin Club of Russell will endeavour to direct your specific portion of your ticket sales (after expenses) to your selected charity. It will not impact your lottery winnings if you win.

The Kin Club of Russell acknowledges, that as per AGCO regulations and that as the licensee, it has the final decision on how funds will be distributed amongst the charities.

Catch the Ace is a progressive lottery.

We start by shuffling the 52 cards of a playing deck, placing them back side up so we cannot see the cards, then sliding each one into its own envelope, again, without viewing them. The envelopes are then sealed, re-shuffled, then we number the sealed envelopes from 1 – 52. We do not know what cards are in which envelopes.

Tickets are sold both online and in paper ticket formats. The buyer enters their name, phone number and envelope choice. Online ticket stubs and paper ticket stubs are the exact same size, colour, stock and weight. All tickets purchased between 4 PM Sunday and approximately noon the next Sunday (online tickets sales cease at 10:00 PM Saturday) are placed into the raffle bin.

Each week, we conduct a draw of all tickets purchased that week (tickets are good for only the one week of the draw) at 3:15 PM at 1 Birch Court, Russell. Only one ticket is drawn from the raffle bin.

That one winner, wins 20% of the total sales for that week or basically $2.00 for every ticket sold. 30% of the sales every week are put towards the progressive jackpot.

ONLY the one draw winner picks an envelope and ONLY the one winner can win the jackpot. He/she has their chosen envelope opened, if it is the Ace of Spades, they win the jackpot, if it is not, that envelope number is retired from play and there is one less envelope in next week’s draw.

It is irrelevant how many people select the same envelope number, again, it only matters to the one person whose ticket is drawn, ONLY that one person can win the jackpot. The lottery continues each week until the Ace of Spades is selected by the raffle draw winner.

The odds of winning with a paper ticket versus an online ticket are the same…see the attached YouTube video for clarification.

  1. The draw winner’s name and amount won are shown for a week on our main Catch the Ace webpage at russellkincta.ca .
  2. The draw winner’s name, town/city, envelope selected, and amount won are shown on our webpage under the “Draw Results” tab.
  3. You can subscribe to our weekly newsletter with MailChimp when purchasing tickets online (click receive results plus you will receive a second prompt to subscribe) and then you will be emailed the results every Sunday at 4 PM. If you are not purchasing online and still wish to receive this newsletter, please email us at russellkinhelpdesk@gmail.com with the heading “Subscribe” and we will add you.

Volunteers must be 18 years of age or older, please visit our website at www.kinclubofrussell.ca for more information, or contact us for our brochure at kinclubofrussell@gmail.com

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